OPENING HOURS AND CONSULTATION TIMES
Main Surgery - Davenal House
Opening Hours
| Monday - Friday |
8.30am to 1.00pm |
2.00 to 6.30pm |
A receptionist operates the emergency line from 8.00am till 6.30pm
Consultation Times
| Monday - Friday |
8.30am to 12.30pm |
2.00 to 6.00pm |
On Thursday evening there is a pre-bookable late surgery until 7.30pm. There is no emergency capacity in this clinic, which is only accessible by a buzzer system on the door for patients who have pre-booked. Emergencies need to be seen by the out-of-hours service following 6.30pm.
There are also pre-bookable early morning surgeries each Thursday and Saturday.
Telephone Numbers
| Emergencies |
01527 879035 |
| Appointments |
01527 875998 |
| Repeat Prescriptions |
01527 559330 |
| Repeat Prescriptions Fax |
01527 559331 |
| General Enquiries, Test Results and Home Visits |
01527 872008 |
Branch Surgery - Stoke Prior
General Opening Hours
| Monday |
8.30am to 1.00pm |
3.30 to 6.00pm |
| Tuesday |
8.30am to 1.00pm |
3.30 to 6.00pm |
| Wednesday |
8.30am to 12.30pm |
Closed |
| Thursday |
8.30am to 1.00pm |
3.30 to 6.00pm |
| Friday |
8.30am to 1.00pm |
4.00 to 6.30pm |
Consultation Times
| Monday |
8.30 to 11.00am |
3.30 to 6.00pm |
| Tuesday |
8.30 to 11.00am |
3.30 to 6.00pm |
| Wednesday |
8.30 to 11.00am |
|
| Thursday |
7.00 to 10.20am |
2.00 to 3.30pm |
| Friday |
7.00 to 11.00am |
3.00 to 6.00pm |
Please note that extended opening times on Thursday and Saturday are pre-bookable only, and are open to patients registered with either Stoke Prior or Davenal House surgery.
Dispensing - Stoke Prior Surgery Only |
| We have provision to dispense to patients who live more than one mile from a chemist/pharmacy. The health service regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing when they join the practice or when they move house. For further information please telephone our branch surgery and our dispenser will be pleased to answer your enquiries. |
| Dispensary Times |
| Monday |
8.45am to 1.00pm |
3.00 to 6.00pm |
| Tuesday |
8.45am to 1.00pm |
3.00 to 6.00pm |
| Wednesday |
9.00am to 12 noon |
Closed |
| Thursday |
7.00am to 1.00pm |
2.00 to 4.00pm |
| Friday |
9.00am to 1.00pm |
3.00 to 6.00pm |
Telephone Numbers
| Stoke Prior Surgery |
01527 832423* |
| Fax |
01527 837249 |
* Includes emergencies as the number is automatically transferred to Davenal
House when Stoke Prior is closed.
WHEN THE SURGERY IS CLOSED
When the surgery is closed you have a choice.
• Emergency medical advice and treatment is available from the Worcestershire Out-of-Hours Service (provided by Take Care Now (TCN)) on 0300 123 3211. If you call the surgery (01527 872008) a recorded message will also give this number. You will speak to an experienced nurse who will be able to give advice or ask you to attend the local out-of-hours centre to see a doctor, or arrange a home visit.
• If you require health information or advice, NHS Direct, a 24-hour nurse-led service, is available on
0845 4647, or online at www.nhsdirect.nhs.uk.
• There is an NHS Walk-in-Centre in Birmingham at Boots The Chemist, Lower
Ground Floor, 66 High Street, telephone 0121 255 4500. Open 8.00am to 8.00pm
Monday to Saturday and 11.00am to 5.00pm Sunday.
• The minor injuries unit based at the Prince of Wales Hospital is open
from 8.00am till 8.00pm for the treatment of accidents and injuries.
If the situation is an emergency, please ring 999 for an ambulance or go to an
accident and emergency department (the nearest is the Alexandra Hospital in Redditch).
ACCESS TO THE SURGERY
Davenal House Surgery
There is a large pay and display car park opposite the surgery, the entrance of which is off the Stourbridge Road. There is limited parking available in the lay-by in front of the shops on the A38 adjacent. A Midland Red West Bus service is situated in the centre of town within easy walking distance of the surgery. For up-to-date timetable information phone 01905 765765 or check the website www.worcestershire.gov.uk/bustimetables. The surgery is accessible for disabled patients with a ramp for wheelchairs at the front of the building. Patient services and a toilet for the disabled are provided at ground floor level.
Some of the doctors’ rooms are upstairs. Please inform the receptionist (if possible when arranging your appointment) if you are unable to get up the stairs and the doctor will come down to you.
Stoke Prior Surgery
The surgery is easily
accessible and patient services and toilets are at ground floor level. There is
limited car parking space at the rear of the surgery.
Deaf Patients
A portable hearing loop system is available at reception at both surgeries for use with most hearing aids. Please inform the receptionists so that it is available for your consultation.
