Practice Staff

Dr Marion E Radcliffe B Med Sci 1983 (Nottingham) BMBS 1985 (Nottingham) DRCOG 1989 MRCGP 1989	(part time)
Dr Jacqueline S Lewin MB ChB 1977 (Birmingham) MFFP Certificate of equivalent training in GP (JCPTGP) Certificate of Family Planning Instructing Doctor	(full time)
Dr Pamela J Smith MB ChB 1990 (Liverpool) DCH 1996 (Liverpool) MRCGP 1996 (London)	(part time)
Dr C Edward Parrott MB ChB (Honours in Biochemistry) 1994 (Birmingham) MRCGP	(full time)
Dr Adam J Lee MBChB 1988 (Birmingham) DCH MRCGP	(full time)

GENERAL PRACTITIONER REGISTRAR

We are a training practice and we employ the services of a general practitioner registrar. Registrars are fully qualified doctors who have worked in a variety of hospital posts prior to their training year in general practice. They are attached to the practice for six to twelve month periods so as to undergo further training to gain the necessary skills required for general practice. On occasions consultations may be recorded solely for teaching purposes, but only with the patient’s consent.

These are doctors still in training who visit the practice from time to time as part of their degree course. When a registrar or student is in the practice, the receptionist will inform you if they are sitting in with the doctor you have come to see, as part of their training. Please say if this would be a problem for you at this time.

NURSE PRACTITIONER

Dennis Richards (Specialist Practitioner) is a member of the practice nursing team who has taken additional training to treat a variety of minor ailments, eg tonsillitis, ear infections and rashes etc. He also carries out telephone triage each morning to assist the doctor on duty for emergencies, by giving the appropriate advice for less urgent matters. He runs his own clinic in parallel with the duty doctor. He is also able to issue prescriptions.

PRACTICE NURSES

Our nursing team covers both Davenal House and Stoke Prior surgeries. The service provided includes: general treatment room duties, routine immunisations, health promotion, cervical smears, smoking cessation advice, anti-coagulant monitoring, chronic disease management, family planning, travel health advice and leg ulcer management.

HEALTH CARE ASSISTANT/PHLEBOTOMIST

The health care assistant is a specially trained technician who performs most routine blood tests. She has regular bookable morning appointments Monday, Tuesday and Thursday mornings in Davenal House and Wednesday morning in Stoke Prior.

PHYSIOTHERAPIST

The physiotherapists are based at New Road Surgery on Tuesday and Thursday. This service is available to patients after consultation with their GP.

If you wish to make enquiries about administration or non-medical aspects of our service or treatment the practice manager will be able to help you.

Sue Cross and Mary Lenehan

The secretaries type all of the referral letters from the GPs to the hospitals etc. They also arrange special clinics and follow-up.

The reception manager is responsible for the day-to-day running of the reception/waiting room. She would be happy to hear your views and suggestions about the service offered by the practice.

RECEPTIONISTS

The staff behind the reception desk will assist you in making routine and emergency appointments to see your doctor. They undertake repeat prescriptions, answer numerous and varied questions and offer help and assistance at all times.
It is a legal requirement that confidentiality of patients’ records is maintained at the highest level by all staff.

The dispenser organises ordering and dispensing of medicines from the practice pharmacy.

They call into the practice daily to collect any messages. Non-urgent messages can also be left on an answer machine on their day service number. District nursing duties include visiting patients of any age in their homes, giving practical assistance or offering professional advice.

Each patient's needs are assessed and their care/treatment is planned accordingly.

The health visitors are based at the Princess of Wales Community Hospital. They attend child health clinics at Davenal House and Stoke Prior surgeries.

NURSE ADVISOR WITH A SPECIAL INTEREST IN CARE FOR THE ELDERLY - 01527 488329

Alison is based at Catshill Clinic, The Dock, Catshill. Her duties include visiting patients aged 65 and over in their homes, assessing patients' needs and offering professional advice. Messages can be left on the above telephone number (answer machine).

The midwife is based at the Princess of Wales Community Hospital and holds a clinic at Davenal House Surgery on Monday afternoons. Appointments can be arranged at reception - telephone 01527 875998. When you have had your pregnancy confirmed, a special visit will be booked with one of the doctors who will enter you into the system for arranging appointments to follow the pregnancy via the midwife and hospital antenatal clinics. Patient-held records (the green booklet) will be given to you at the booking visit, with information about the role of the healthcare team and the changes which occur during pregnancy and how to maintain a healthy pregnancy.

A social worker is attached to the practice offering support and advice for the over 65s. Messages can be left on the above telephone number.

A counsellor is based at Davenal House Surgery on Tuesday mornings and all day Wednesday. Counselling is a way of getting support and help for a wide range of problems and is available to patients after consultation with their GP.

Davenal House & Stoke Prior Surgeries