When We Are Closed
When the surgery is closed you have a choice.
• Emergency medical advice and treatment is available from the Worcestershire Out-of-Hours Service on 0300 123 3211. If you call the surgery (01527 872008) a recorded message will also give this number. You will speak to an experienced nurse who will be able to give advice or ask you to attend the local out-of-hours centre to see a doctor, or arrange a home visit.
- The minor injuries unit based at the Princess of Wales Hospital is open from 8.00am until 8.00pm for the treatment of accidents and injuries.
- There is an NHS Walk-in-Centre in Birmingham at Boots The Chemist, Lower Ground Floor, 66 High Street, telephone 0121 255 4500. Open 08:00am to 20:00 Monday to Saturday and 11:00am to 17:00 Sunday.
If the situation is an emergency, please ring 999 for an ambulance or go to an accident and emergency department (the nearest is the Alexandra Hospital in Redditch).
NHS Direct
In the case of urgent need when the practice is closed you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.